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You are here: Home > Warranty & Returns

WARRANTY POLICY

Certified Reconditioned Warranty

Unless otherwise stated all of our reconditioned units are covered by a 30 Day Parts Warranty and a Dead on Arrival Guarantee.

Certified Dead on Arrival (DOA) Guarantee

If a unit arrives and is not properly functioning AND we are notified within 24 hours of receipt we will either dispatch a local repair company to your location or at our choice and cost return the unit to our location for repair and then ship it back at our expense.

Certified 30 Day Parts Warranty

If any part on a Reconditioned unit fails within 30 days of customer receipt we will replace it at no charge. Customer is responsible for returning the defective part within 10 days of receipt of replacement

New Equipment

We are dealers for all of the brands we sell and all units come with the full manufacturer warranty, unless otherwise noted.

Typical Manufacturer Warranty is 3 Years Parts with either 1, 2 or 3 year coverage on labor.

Feel Free to call us at 847-821-2057 for exact warranty terms on a particular unit.
 
Returns
 
All items sold AS-IS and as described without warranty unless otherwise stated.
 
Request for Refund
 
If not as described within 48 hours of receipt.
 
Return Shipping
 
Buyer responsible for shipping to and from their location. If item is unpacked it must be repacked appropriately.
 
Waiver of Return Policy
 
If we by our sole determination waive in whole or part out policies, there will be a 25% restocking fee. All Sales Are Final. If we have shipped the wrong item or there was shipping damage, please contact us at 847-821-2057. Thank you.
 
Deposits
 
Due to the uniqueness of our equipment and limited inventories, all deposits to hold/secure equipment are non-refundable.